Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how jili65 ("jili65," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," "you") who access or use the jili65 online gaming platform at jili65.app.

jili65 is committed to protecting the privacy and personal data of every player on our platform. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering for a jili65 account or using the jili65 platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue use of the jili65 platform immediately.

2Personal Data We Collect

jili65 collects the following categories of personal data from players and platform visitors:

2.1 Registration & Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21+ age requirement under PAGCOR regulations)
• Nationality and country of residence
• Email address and mobile phone number
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Proof of address documents (e.g., utility bill, bank statement)
• Selfie or liveness check images where required for enhanced verification

2.3 Financial Data

• GCash or PayMaya / Maya account details (mobile number associated with the e-wallet)
• Bank account details for bank transfer transactions (account name, account number, bank name)
• Debit card details (card number, expiry — stored in tokenized form only)
• Transaction history including deposits, withdrawals, and bonus activity

2.4 Gaming Activity Data

• Game session logs including games played, bets placed, wins, and losses
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Platform access timestamps and login history

2.6 Communications Data

• Records of your communications with jili65 customer support (live chat transcripts, email correspondence)
• Survey responses and feedback submissions
• Marketing preference settings

3How We Collect Your Data

jili65 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the jili65 platform. See Section 7 for full details on our cookie practices.
• From third-party verification providers — identity verification and fraud detection services may provide us with additional data points to confirm your identity and protect the integrity of the platform.
• From payment processors — GCash, PayMaya, and banking partners may share transaction confirmation data with jili65 to reconcile deposits and withdrawals.

4How We Use Your Personal Data

jili65 uses the personal data we collect for the following purposes:

jili65 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili65 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfill our obligations under the jili65 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) requirements, and NPC data governance obligations.
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Data Sharing & Disclosure

jili65 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors — GCash, PayMaya, and banking partners, to process your deposits and withdrawals.
• Identity verification providers — third-party KYC and fraud detection services that assist jili65 in verifying player identities and preventing financial crime.
• Game providers — JILI Games and other licensed game studios whose titles are available on the jili65 platform may receive anonymized or pseudonymized session data for game integrity and RTP auditing purposes.
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory obligation.
• Technology and infrastructure providers — cloud hosting, cybersecurity, and analytics service providers operating under strict data processing agreements that prohibit independent use of your data.
• Professional advisors — lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution, under obligations of confidentiality.

7Cookies & Tracking Technologies

jili65 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:

• Strictly necessary cookies — essential for the platform to function. These include session authentication tokens and security cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies — remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations.
• Analytics cookies — help us understand how players use the jili65 platform so we can improve the experience. Data collected is aggregated and anonymized where possible.
• Marketing cookies — used only with your explicit consent to deliver relevant promotional content about jili65 games and offers.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili65 platform. For strictly necessary cookies, no consent is required as they are essential to service delivery.

8Data Retention

jili65 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

• Account and KYC data — retained for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AMLA record -keeping requirements.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming activity logs — retained for three (3) years following account closure for dispute resolution and regulatory audit purposes.
• Customer support communications — retained for two (2) years from the date of the last interaction.
• Marketing data — retained until you withdraw consent or request deletion, whichever comes first.
• Technical and device data — retained for twelve (12) months from collection for security and fraud prevention purposes.

Upon expiry of the applicable retention period, jili65 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.

9Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili65:

• Right to be informed — you have the right to know what personal data jili65 collects about you and how it is used, as described in this Policy.
• Right of access — you may request a copy of the personal data jili65 holds about you at any time.
• Right to rectification — you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jili65's overriding legal obligations.
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

10Data Security

jili65 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili65 platform.
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records.
• Tokenization of payment card details — jili65 never stores raw card numbers on its servers.
• Multi-factor authentication options for player accounts.
• Role-based access controls ensuring that jili65 staff can only access personal data necessary for their specific job function.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity firms.
• 24/7 security monitoring and intrusion detection systems.
• Staff training on data privacy and security obligations under Philippine law.

In the event of a personal data breach that is likely to result in harm to affected players, jili65 will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03.

11Children's Privacy

The jili65 platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR regulations governing online gaming in the Philippines. jili65 does not knowingly collect personal data from individuals under the age of 21.

If jili65 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps to prevent recurrence. If you believe that a minor has registered on the jili65 platform, please contact us immediately at [email protected] (plain text — not a clickable link).

12Changes to This Privacy Policy

jili65 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jili65 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the jili65 platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jili65 protects your personal data. Your continued use of the jili65 platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

13Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jili65, please contact our designated Data Privacy Officer:

• Data Privacy Officer Email: [email protected] (plain text — not a clickable link)
• General Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the jili65 platform
• Response Time: Within 15 business days for data subject requests; within 24 hours for general support inquiries

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with jili65's response to your privacy concern.